Job Vacancies

Current job vacancies

IT Systems Support

Job Type: Full time, Permanent
Location: Central London (Bloomsbury)
Salary: Competitive

The Role

Working with guidance from the IT Manager, the IT Systems Support role is to maintain and support the IT systems in place at the FDF, FDF Scotland (FDFS) and office members at 10 Bloomsbury Way, London. This includes 1st to 3rd line support on laptops, servers, network infrastructure, Citrix Virtual infrastructure, office AV, photocopiers, telephony and mobile devices that are used both on and offsite. In addition to maintaining the IT infrastructure, the position has responsibility for the FDF's IT Helpdesk, user documentation and video-conferencing/webinar events. As IT Systems Support, some of your responsibilities will include:

    IT Helpdesk
  • Be the first point of call for FDF IT support, escalating to FDF's IT Manager when necessary
  • Provide IT support to all users of the Citrix virtualised desktop infrastructure including escalation to 3rd party support
  • Provide IT inductions for new starters and provide training in the use of FDF IT systems
  • Offer hands-on training to both new and existing members of staff on hardware and software in use at FDF
  • Ensure SLAs are enforced using helpdesk reports and the category system
    System Administration
  • Setup, configure, install and maintain laptops, monitors and any tablet devices
  • Prepare and install new laptops / end user hardware
  • Maintain and patch the mobile devices using Maas360 Mobile Device Management
  • Install, maintain and troubleshoot networked multifunctional devices. This also includes administration of the printer management agent, PaperCut, to track and release print jobs
    Meetings, Remote Meetings and Conference Solutions
  • Responsible for preparing and delivering webinars using GoToWebinar and LiveWebinar platforms
  • Provide remote meeting equipment setup and training for both tele and video conferencing. This includes GoToMeeting, WebEx, Skype for Business, Microsoft Teams and BT Meet Me
  • Promote the use of remote meeting software, offering training and demonstration of the latest features and technology on offer to staff and office members
  • Ensure equipment is set up correctly in FDF meeting rooms and support meetings and events onsite
    IT Asset Management and Documentation
  • Update and continue to enhance the FDF IT Asset Database, provide essential reports on assets that are offsite, owned by office members and have upcoming warranty expirations
  • Create and manage IT user forms to follow procedures such as equipment hire, new starters and IT charge forms
  • Write and maintain user guides and other documentation
  • Manage software licence subscriptions which are overseen by the IT Manager

The Team

Corporate Services support all internal customers (our staff) within FDF. We are a central service, providing support to our colleagues on our specialist remits and are approachable, on-hand and on-site to provide the best service we possibly can, to help our staff work efficiently and effectively.

Requirements

  • Significant IT support experience on 1st-3rd line tasks
  • Appropriate level of skills and familiarity with Microsoft Office 2016/ Office 365, Windows 7/10
  • Administrator tasks in a server operating system (Server 2008-2016), including Active Directory, Azure Active Directory, Exchange Online, Microsoft Teams and Group Policy
  • Support and administration of Citrix Zen App / Zen Desktop and business telephone systems (pref Mitel)
  • Understanding of networks with the ability to troubleshoot and resolve issues
  • Experience in a desktop support environment within a small IT team
  • Apple Mac experience
  • Previous experience of delivering webinars / remote meetings
  • Knowledge of cloud based technologies
  • A team worker with good communication skills and ability to support users of varying IT levels

How to Apply

We'd love to hear from you, if you think your experience and skillset are suited to the role.

Have a look at the full job description here

Please send us your CV, covering letter and salary expectations, illustrating why you'd be a great candidate to Recruitment@fdf.org.uk.

Closing Date: 17 July 2020, 5:30pm


Head of Corporate Affairs

Job Type: Full time, 12 Month Fixed-term Contract
Location: Central London (Bloomsbury)
Salary: Competitive

The Role

We are looking for someone to join our Corporate Affairs team as Head of Corporate Affairs. As Head of Corporate Affairs, you will lead FDF's engagement across all areas of external/ corporate affairs at Westminster, Wales and EU level which:

  • positions the organisation as the most relevant and authoritative voice for the industry;
  • manages, informs and influences stakeholders on the main industry priorities
  • provides a proactive and reactive media voice on both priority and breaking issues
  • develops and delivers programme of public and stakeholder engagement on:
    • Brexit
    • Industrial strategy and
    • health and wellbeing mission;
  • supports FDF engagement in Brussels;

Principal Accountabilities

Communications Planning and Delivery

  • To develop and deliver a co-ordinated stakeholder engagement strategy for FDF by engaging members and their representatives so it has their support;
  • To work with the Media Manager in delivering the strategy and consistent messaging on key priorities across the media and public affairs channels
  • Understand and manage key industry risks, ensuring FDF and members are kept abreast of Government developments
  • To contribute to raising the FDF's profile and ensuring that members can see the added value
  • To work with Corporate Affairs Director to track FDF's reputation and that of the wider industry

Stakeholder Management

  • To drive and deliver effective stakeholder mapping, engagement and prioritisation
  • Representing FDF on external platforms and, as appropriate, in the media
  • To identify relevant engagement opportunities for the Director General and other senior members of FDF to raise their profiles and the profile of the organisation;
  • To ensure that the client database is accurate and fit for stakeholder-management purposes.

Media relations

  • To oversee the work of the Media Manager and team members to ensure FDF's position is well represented to the media at all times
  • To cultivate and manage relations with journalists with the aim of raising FDF and the industry's profile
  • Ensure the media team provide a 24-hour on call media service for FDF, so we are able to communicate FDF's position to the media/public at all times.

EU Presence

  • To maintain an effective FDF presence in Brussels, delivering communications outcomes and initiatives and working with FoodDrinkEurope.
  • To lead FDF's engagement with the European Commission and MEPs;

Events and Conferences

  • To assist with the planning, logistics and delivery of public affairs events, including Parliamentary events and party conference programme
  • Supporting FDF's Commercial agenda through media and public affairs input

Consultancy

  • To provide consultancy public affairs services for allied associations and other industry bodies subject to contracts/agreements.

Managing a high-performing team

  • Managing the workflow and output of the Public Affairs and Media teams (6 people in total)
  • Line managing 3 team members directly (Media Manager, Public Affairs Manager and Team Administrator)
  • Developing team members to achieve their full potential

Corporate Affairs team

  • To work across the Corporate Affairs team as required to support initiatives, campaigns and external events and to provide resource at busy times.

The Team

FDF's Corporate Affairs team ensures we and our members have strong and constructive relationships across the UK Government, Parliament, and the media. This enables us to showcase FDF's policy work for political and media stakeholders seeking expertise on UK food and drink issues, and ensures our members' issues are at the forefront of the public policy agenda.

Requirements

  • Educated to degree level or equivalent experience in a relevant discipline;
  • Successful track record in delivering public affairs and stakeholder engagement programmes
  • Experienced at influencing government in the UK at all levels and has detailed understanding of working of Westminster and Whitehall
  • Knowledge of interplay between Brussels institutions and the EU policymaking process
  • Experienced people manager, with proven track record of developing a high-performing team
  • Robust, self-confident, good interpersonal skills and able to work with people at all levels (including people in very senior positions);
  • Good knowledge of key issues affecting the food and drink manufacturing and wider FMCG;
  • Excellent written and verbal communication skills;
  • Good organisational skills with attention to detail;
  • Able to work as part of a team and be prepared to support others;
  • Able to work flexibly, multi-task, prioritise and have good time management skills;
  • Competent in Microsoft Office including Word, Excel, Powerpoint and Outlook.

This role will involve the need to occasionally attend events at the weekend or in the evening.

How to Apply

We'd love to hear from you, if you think your experience and skillset are suited to the role. Please send us your CV, covering letter and salary expectations, illustrating why you'd be a great candidate to Recruitment@fdf.org.uk.

Closing Date: 7 August 2020, 5:30pm

Technical and Regulatory Executive

Job Type: Full time, Permanent Contract
Location: Central London (Bloomsbury)
Salary: Competitive

The Role

A fantastic opportunity has arisen for a Technical and Regulatory Executive, to play a key role in supporting the work of various food safety and science Committees and working groups. Reporting to the Head of Food Integrity and Policy you will be responsible for:

  • Monitoring scientific, technical and regulatory developments, including the study and analysis of relevant UK Government, EU and Codex Alimentarius policies and proposals.
  • Undertaking industry consultations, including data collation and analysis, and providing information and advice to FDF members, sector associations and groups.
  • Assisting with the representation of FDF's policies to all appropriate external bodies, including FSA, PHE, BEIS, EU institutions and FoodDrinkEurope.
  • Preparation and circulation of committee and secretariat papers.
  • Developing, reviewing and implementing policy in respect of specified areas.
  • Attending and reporting on relevant FDF, FoodDrinkEurope and external meetings and pursuing actions arising.
  • Communicating policies clearly and accurately, by keeping members informed through appropriate channels and by ensuring that the relevant sections of the website are kept up-to-date.
  • Working collaboratively with supply chain trade associations to ensure that policies and lobbying activities are aligned and optimised wherever possible.
  • Assisting in the prevention and management of incidents, including provision of weekly RASFF report.

The Team

FDF's Regulation, Science and Sustainability team provides a timely and expert service to members on technical and regulatory developments of interest to the UK food and drink industry. The team covers a wide range of issues including Allergens, Emerging Issues and Incident Management, Food Contact Materials, Food Hygiene, Food Ingredients, Food Law and Labelling, Residues and Contaminants and new technologies.

Requirements

We would particularly welcome applications from suitably qualified candidates with an interest in food hygiene and new technologies, as we envisage that this role will have responsibility for FDF's work across these areas. To be considered for this role you will have:

  • Knowledge of the food and drink industry and government bodies
  • Technical expertise in food safety and regulatory issues
  • Relevant experience in industry, trade association or similar organisation is desirable
  • Strong ability to manage a diverse workload and a wide range of issues
  • Good ability to sustain a range of working relationships
  • Good written and oral communication skills
  • Good administrative ability
  • IT literate with experience of Word, PowerPoint and Excel

How to Apply

We'd love to hear from you, if you think your experience and skillset are suited to the role. Please send us your CV, covering letter and salary expectations, illustrating why you'd be a great candidate to Recruitment@fdf.org.uk.

Closing Date: 16 August 2020; 5:30pm


FDF operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion/beliefs, disability and age.

More about working for FDF

Our organisation

We're the Food and Drink Federation (FDF) - the voice of the UK food and drink industry: the largest manufacturing sector in the country. We help our members operate in a highly regulated marketplace to maximise their competitiveness and profitability. Our job is to communicate our industry's values and concerns to Government, regulators, consumers and the media. We also work in partnership with key players in the food supply chain to ensure our food is safe, affordable and nutritious.

Our benefits

FDF is a great place to work where we take wellbeing seriously and have a great benefits package to match, offering a pension scheme, life insurance, 25 days holiday, private healthcare, leisure travel insurance, gym subsidy, interest-free season ticket loan and cycle-to-work scheme.

Our workplace

We're based in the heart of central London in a modern, bright open-plan office. We have a friendly work culture with great break-out spaces, quiet booths and opportunities for flexible-working. Our 'Feel Good for Life' team regularly organises events and activities to promote positive health and wellbeing.

FDF operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion/beliefs, disability and age.